Customer Questions
Q : What is ADOLLARONE.com?
A: ADOLLARONE.com has been specifically designed to bring consumers and local businesses together so that both parties can benefit from each others' participation and contribution. Registered members have access to incredible deals offered by local businesses in their zip code/neighborhood while businesses receive exposure to an exponentially growing number of savvy internet shoppers looking for deals in their local area.
Q: What is an ED1?
A : ED1 stands for “electronic dollar one”.
It is the confirmation number or coupon you receive after purchasing an amazingly good deal for just $1.01.
For example: Your local hairdresser offered a haircut for $1.01. The value of the haircut (depending on the business) may range from $10 to more than $100. However, you only paid $1.01! Now, once you have paid for your purchase, you will receive a confirmation number which you will then take to your local merchant for redemption. The confirmation coupon is your ED1 (electronic dollar one).
Now, we at ADOLLARONE.com always like to take it one step further. To us, an ED1 is more, much more than just a confirmation number or coupon to redeem. That has so been done….
For us, ED1 is that delightful feeling you get when you realize you just struck the most amazing deal. It’s that sense of accomplishment, that feeling of achievement having just purchased a valuable product/service for a $1.01. It stands for your realization that the difference between the actual value of the product/service you purchased and the $1.01 you paid for it, is ….to say the least, remarkable.
So, essentially, an ED1 is a “feel good” confirmation number or coupon.
Q: Do I have to register to buy an item for $1.01 or place an auction bid?
A: To purchase a product/service for just $1.01 at ADOLLARONE.com, you will need to register as a member. It is fast and absolutely free! And , yes, you will also have to register if you want to participate in the online auction under way 24/7.
Q: What if I do not redeem my ED1?
A: Now that, would be a total shame, wouldn’t you think so. Unfortunately, once an ED1 (an electronic dollar one) has been issued, the purchase transaction is complete. So use it, but if you really cannot, the ED1 is transferable. You can give it to a friend, relative or loved one. We are sure they’d appreciate it. Just know, ED1’s are not redeemable.
Q: I paid for my ED1. How do I use it?
A: Once the purchase (credit card) transaction is complete, you will be issued a confirmation number also known as an electronic dollar one (ED1). This ED1 can then be taken to the local business from which you purchased the product or service for redemption.
Q: Will my ED1 be honored?
Yes it will. Since the local businesses physically enter the coupon offer on our website, they have every reason to honor the exchange. It just makes for good business!
Q: Is my ED1 transferable?
A: Yes, the ED1 is fully transferable. We understand that sometimes circumstances may prevent you from taking full advantage of the amazing deal you purchased. As it is our foremost objective to have only happy, satisfied customers, we designed the ED1 in such a way that anyone holding the confirmation ticket can redeem it. However, if the ED1 you purchased is for a specific time (let’s say, a haircut between 2-3pm) then you must redeem the ED1 at that time, otherwise you lose your right to that particular deal. Businesses are in full control of the promos they list, hence, terms have to be honored.
Q: What is the minimum age required?
A: Every person who uses ADOLLARONE.com must be at least over the age of eighteen (18). When over the age of 18, you may enter into and form binding contracts under applicable law.
However, we do understand that honest mistakes occasionally do occur. You, therefore, can retract a bid only if you happen to have accidentally entered the wrong bid amount due to a typographical error.
We advice you to immediately notify us via email at wecare@adollarone.com.
Q: Is ADOLLARONE.com safe?
A: Extremely. You credit card number is transmitted by SSL directly to a secure electronic vault. At no time is your credit card information stored on our servers.
Q: Can I get a refund for my ED1?
A: We’re sorry but we cannot refund any paid for ED1’s. Once you have committed to paying for the ED1, the deal is no longer available to other users. Therefore, it would not be fair to our many other users not to be able to benefit from the specific deal you paid for.
Q: How do I pay for my product/service?
A: For your convenience, we have made all major credit cards (Visa, MasterCard, Discover and American Express) our partners.
Q: How will ADOLLARONE.com protect my privacy?
A: Our primal concern is to ensure that you, our clients, are fully protected. Our programs and policies meet the highest standard of privacy for personal information.
Some of the ways in which we protect your privacy include the following:
- We do not sell or rent your personal data to third parties. No exceptions.
- We use firewalls, encryption and S(ecure)S(ocket)L(ayers) to keep your personal information secure and protected from unauthorized access and disclosure.
- We make sure that we fully adhere to our legal obligations and to industry best practices.
Q: I forgot my user id. Help.
A: Enter your email address on the Forgot your user ID page and click the continue button. We will send your user id to your registered email address.
Q: I forgot my password.
A: Not to worry. We will send you an email telling you how to create a new password so you can access your account. On the forgot your password page enter your user ID, and click the continue button. You will be asked to answer at least two secret questions.
Q: How do I close my account?
A: Before you decide to close your ADOLLARONE.com account, we strongly recommend that you would consider contacting us at wecare@adollarone.com so that we have an opportunity to resolve any issues you may have.
Businesses Only FAQ’s
Q: What if I am not sure whether the item I am selling is allowed on ADOLLARONE.com?
A: Please refer to our Terms and Conditions which includes an exhaustive list of products and services not allowed on our website.
Q: How many products/services can I offer?
A: There is no true limit to how many products/services you can offer. However, our recommendation is to only list the amount of items that you can manage without compromising the overall product/service quality and customer experience.
Q: Can I retract/cancel what I offered?
A: After you have published your item, you can modify it as often as you want by using your “manage your item” page. However, you will not be able to cancel nor retract the deal you offered.
Q: How will I get paid?
A: You will receive a monthly check for the amount owed to you based on auction revenue.
Q: How much does it cost to list a deal on ADOLLARONE.com?
A: There is no charge to place a deal on our website. However, there is a one-time administration fee of $1.01 when signing up.
Q: Can I refuse to redeem a coupon?
A. We honestly cannot see any reason why you would not honor an ED1 (electronic dollar one) brought in by a potential customer. However, you have the right to refuse service to any one who does not abide by your standard business policies.
Q: Can I advertise on your website?
A: We are not allowing any form of advertising at this stage.
Q: Who pays for the sales tax on listed products/services?
A: The customer will be responsible for paying the sales tax on the product/service they purchased.